Shipping Policy
Last Updated: September 29, 2026
At Vera Harmony, we offer free shipping on all orders within the United States.
Shipping Destinations & Costs
We currently ship within the United States only.
Standard Shipping: FREE on all orders.
We do not currently offer international shipping.
Delivery Timeframes
Orders are normally delivered within 6–10 days after your order is placed, including processing and shipping.
This timeframe is an estimate, not a guaranteed delivery date. Delays may occasionally occur due to carrier disruptions, public holidays, severe weather, or high order volumes.
Order Fulfillment
We work with On Demand Fulfillment, our fulfillment partner, to prepare and dispatch orders.
For questions about your order, please contact Vera Harmony directly at support@veraharmony.com.
Order Tracking
Once your order has been dispatched, we will send you a shipping confirmation email with tracking information, where available.
Please allow some time for the carrier to update the tracking status after receiving your package.
Lost or Damaged Packages
If your order arrives damaged or has not arrived within the estimated delivery timeframe, please contact us at:
Include your order number and, where applicable, photos of the damaged packaging or item. We will investigate with our fulfillment partner or shipping carrier and arrange an appropriate resolution.
Incorrect Addresses & Failed Deliveries
Please ensure your shipping address is accurate and complete before placing your order.
If you notice an error, contact us as soon as possible. Address changes may not be possible once an order has been processed or dispatched.
If a delivery fails or a package is returned because of an incorrect or incomplete address, please contact us so we can discuss the next steps.
Returns
For information about our 30-day return window, please refer to our Return and Refund Policy. Free shipping on your order does not include free return shipping.
Please contact us for return instructions before sending any item back.
Contact
For questions about these Terms or your order, please contact us:
Vera Harmony
Business Address: Yuri Gagarin Street 8, Agia Napa, Cyprus
Email: support@veraharmony.com
Website: veraharmony.com
VAT Identification Number: 10421532Z